100 GREAT BUSINESS IDEAS • 79
and new style can breathe new life into an old and long-established
formula.
In practice
- Decide exactly which aspects to keep and what you want
to change. - Decide whether you wish to alter the formula to appeal to a
new target market, or whether you wish to simply make it more
attractive to the existing market. - Put careful thought into why you are making a particular change
and how it will appeal to its target market. - Market research can be a rich source of ideas for reinvention.
What do customers dislike about the existing services available
to them, and what alterations would they most want to see? - Be clear about the business impact and benefi ts, as well as
understanding what needs to be done to ensure success.