througha cottagegardenfullofthose
flowersasa child”,’ saysHeather.
Aredundantfarmbothyandstableblock
werecommandeeredforTheGreatBritish
Florist,whichHeatherknewfromthestart
wouldoperatesolelyonline.‘Thereare
only 63 peopleinourvillage.Whenyou’re
basedsomewherelikethis,youhavetofind
differentwaysofselling.Wewereoneofthe
firstindependentcompaniestotradeonline,’
shesays.‘We’renotexclusivelyBritish,but
thereareBritishflowersineverybouquet
design.Aswellasourownflowers,wesource
stemsfroma networkofnationalgrowers.’
Heatherusedherwebknowledgeand
SEOskillstoensurethatTheGreatBritish
Florist ranked high on search engines if
peopletypedin‘Englishflowers’or‘UK-
grownflowers’.‘Wealsousedsocialmedia
tocreateawarenessofthebrand,’shesays.
NinetypercentofTheGreatBritishFlorist’s
orderscomefromtheUK,with 10 percent
fromoverseasbutdeliveredtoa UKaddress.
‘Whyshipflowersaroundtheworldwhen
wecangrowthemhere?Plus,thereareextra
benefitstobehadfromgrowingflowers
- ourcuttingpatchis providinga feastfor
bugs,butterfliesandbirds,’saysHeather.
‘BybuyingBritishflowersyou’resupporting
Britishwildlifeandbiodiversity.Wealso
workhardtominimiseourimpactonour
surroundings– wecompostourflowerwaste,
recycleourplasticandshredourcardboard
andalltheobviousthingsyouwouldexpect
froma companylikeours.Butourrealvalues
lieinhavingbotharablecropsandanimals
onourfarm– eachelementbenefitstheother,
helpingensurewehavea diversefarm.’
BusinesshasboomedsinceTheGreat
BritishFloristwasfoundedandHeather
hasbeenabletotakeonfiveemployees.
Buta rethinkoftheirsystemstookplace
attheendof2018,whentheirwebsitewas
compromisedbycybercriminals.‘Weneeded
tomakesureit neverhappenedagain,’says
Heather.‘Sowesimplifiedourweboffering
andstoppeddoingweddingbouquets
online.Nowweconcentrateonposies,
bouquetsandflowers.Paymentgoesthrough
athirdpartyproviderwiththeverybestcyber
securitypossible.Wehavealsocomeupwith
newideasthatarebeneficialtocustomers,
suchaslimited-editiondesignsbasedon
whatbloomsareinseason,whichgive
ourfloristsa chancetobereallycreative.’
Heatherlovesthathercompanyis able
todeliverflowersnationwide,despitebeing
basedinsucha remotearea.‘Ourownsense
ofwellbeingis enhancedbythebusiness,too - youcan’tbemiserablewhenyou’rewalking
aroundthecuttingpatchona sunnyday.’
TheGreatBritishFlorist,01981 500930,
greatbritishflorist.co.uk
❝
I amresponsIble for managIng myown
tImeand resources,wIththeopportunIty
to brIngIdeastolIfe.I love theadventure,
creatIvIty, growth and freedom of that
❞
TheGeorgian
farmhousethat
Heather calls home
What I love about my work...
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