AttheendoflAstyeAr,TheGreat
BritishFlorist’swebsitewashacked
bycybercriminals.‘Wewereconfident
thatwehadeverysecuritymeasurein
place,’saysHeather.‘Weuseda secure
server,wewerePCIcompliantandhad
completedGDPR.Butit wasn’tenough.’
Infact,specialistglobalinsurerHiscox
recentlyfoundthata smallUKbusiness
is hackedevery 19 secondsandthese
cyberbreachescosttheaveragesmall
business£25,700inbasicclear-upcosts
everyyear.‘Hackersareprolificand
sophisticated,whichmakesstayingon
topofcybersecuritya challengeforall
organisations,’saysJamesBrady,head
ofcyberatHiscoxUKandIreland.‘But,
asmanysmallbusinesseslackcredible
cybersecuritystrategiestohelpmanage
andpreventsuchattacks,theimpact
whentheyoccurcanbedisproportionately
severe.’If youhavea smallbusiness,
followthesetipsfromJennyRadcliffe,
founderofHumanFactorSecurity,for
howbesttoprotectyourselfonline.InstAlltherIghtsoftwAre
‘Stronganti-malwaresoftwaremakes
it more difficult to get into businessaccounts,’saysJenny.‘Makeyourself
a hardtarget.If you’redifficulttohack,
thecriminalswilllookfora newtarget.’BeVIgIlAnt‘I’veknownbusinesses
toputphotosoftheirofficesonsocial
media,’saysJenny.‘Theproblemwith
thisis if youzoomin,youcanseewhat
computersandsystemstheyuse,aswell
astheirlocationsandstaffmembers.
Cybercriminalsmonitorbusinesseson
socialmediaandsendtargetedemails.
Then,whenanemployeeclicksthelink,
thecriminalsgainaccesstothenetwork.’UsestrongPAsswords‘When
emailsarehacked,theygoontothe
darkwebandthenallaccountscan
behacked.Usea passwordmanager.’edUCAteyoUreMPloyeesAt
least 80 percentofcybersecurity
breachesarecausedbyhumanerror
ormanipulation.‘It’sthepeoplewithin
thebusinesswhoareaneasytarget,’
saysJenny.‘Techgetsmoreadvanced
butpeopleremainvulnerable.Why
bothertryingtohackintoa systemwhen
you can get a person to let you in?’KnowyoUrVUlnerABIlIty
‘Cybercriminalstrappeoplewith
somethingfamiliar– therightscript
attherighttimewillcatchsomeone
offguard.Therehasbeenanincrease
inspearphishingemailscams,sobe
cautiousaboutclickingonanylinks
inemails.Thecybercriminalswillhave
lotsofinformationonthebusinessand
willhavebuiltupa picturesotheemail
soundsplausible.It couldalsocome
intheformofa phonecall.’don’tforgetMoBIlePhones
‘Peopletendtobeverycarelessabout
what’sontheirphone,’saysJenny.‘But
it’sasmuchofa computerasa laptop- youcanclickonlinksonemailsand
textsthatturnouttobeattacks.’
getInsUrAnCeJamesalsoaddsthat
allonlinebusinessesshouldhavecyber
securityinsurance.‘Itwillhelpwith
practicalsupportincludinglegaladvice,
forensicsandreputationmanagement,
aswellasgetyourbusinessbackup
andrunningquicklyif yougethacked.’
JennyRadcliffe, 0333987 4673,
humanfactorsecurity.co.ukFollow our guide to combatting cybercrimeSET UP A SECUREONLINE BUSINESS❝resilienceiskey. everysuccessstoryhasa catalogueoFmistakes behindit – theimportant thing is to learn From them
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