March 2021 • Macworld 67satisfied with the reception or signal
strength from O2 and Vodafone.
Check Ofcom’s coverage tool to see
how EE performs in your location.Speed: Excellent, thanks to the
performance of EE’s network. It was
rated top in Opensignal’s 2020 test
for download and upload speeds.Customer service: Plusnet’s mobile
service wasn’t rated in Ofcom’s
latest report, but it scored highly
for broadband service satisfaction
which gives a good indication that
its customer service will be reflected
positively for mobile. Additionally, it
won the Best Network for Customer
Service award in Uswitch’s latest
Telecoms awards.- VIRGIN MOBILE
URL: fave.co/2KLYaUy
Going with Virgin Mobile makes sense
if the firm already provides your
broadband and TV. Not yet 5G ready
(but ‘coming soon’).Network: EE (piggyback).Price: Virgin has the iPhone 12 for
£46.50 per month with no upfront
payment, 1GB of data and unlimitedminutes for 24 months. There is a 36
month option to bring the cost down,
and 5G is coming soon. The Total
Cost of Ownership (TOC) for this deal
is £1,116 but 1GB data isn’t much so
you’d be likely to choose a higher data
option at a slightly higher price.Coverage: EE’s network came out
top for 4G coverage in RootMetrics
report, but average in Ofcom’s 2020
report found that customers were
more satisfied with signal strength
from O2 and Vodafone. Check
Ofcom’s coverage tool to see how EE
performs in your area.Speed: Excellent. EE, which provides
the network infrastructure that Virgin
relies on, came top in Opensignal’s
2020 survey.Customer service: Virgin got an
average rating in Ofcom’s survey for
overall service satisfaction.March 2021 • Macworld 67satisfied with the reception or signal
strength from O2 and Vodafone.
Check Ofcom’s coverage tool to see
how EE performs in your location.
Speed: Excellent, thanks to the
performance of EE’s network. It was
rated top in Opensignal’s 2020 test
for download and upload speeds.
Customer service: Plusnet’s mobile
service wasn’t rated in Ofcom’s
latest report, but it scored highly
for broadband service satisfaction
which gives a good indication that
its customer service will be reflected
positively for mobile. Additionally, it
won the Best Network for Customer
Service award in Uswitch’s latest
Telecoms awards.
- VIRGIN MOBILE
URL: fave.co/2KLYaUy
Going with Virgin Mobile makes sense
if the firm already provides your
broadband and TV. Not yet 5G ready
(but ‘coming soon’).
Network: EE (piggyback).
Price: Virgin has the iPhone 12 for
£46.50 per month with no upfront
payment, 1GB of data and unlimited
minutes for 24 months. There is a 36
month option to bring the cost down,
and 5G is coming soon. The Total
Cost of Ownership (TOC) for this deal
is £1,116 but 1GB data isn’t much so
you’d be likely to choose a higher data
option at a slightly higher price.Coverage: EE’s network came out
top for 4G coverage in RootMetrics
report, but average in Ofcom’s 2020
report found that customers were
more satisfied with signal strength
from O2 and Vodafone. Check
Ofcom’s coverage tool to see how EE
performs in your area.Speed: Excellent. EE, which provides
the network infrastructure that Virgin
relies on, came top in Opensignal’s
2020 survey.Customer service: Virgin got an
average rating in Ofcom’s survey for
overall service satisfaction.