Magazine.com 49RAPID 7
containing over 290 plugins to connect
tools and enable workflow customisation,
InsightConnect is envisioned as a tool for
liberating teams from routine or mundane
tasks and enabling them to be redeployed
in more valuable areas; retaining the human
element in the remediation process is still
vitally important. “Similarly, on the application
security side, we’re always exploring which
tasks can be automated to make your life
easier,” explains Grangard. “We're not losing
the human element; we're trying to amplify
what humans can do via automation.”
Despite offering comprehensive products,
services and insights, Grangard states that
Rapid7 does not want to foster customer
dependency. On the contrary, it encourages
clients to gain confidence using its tools
and independently grow their respective
vulnerability risk management programmes,
“if they feel they have the expertise and can
handle it on their own, we absolutely support
that.” In instances where a customer’s in-house
security creates tension by redirecting other
teams towards non-priority goals, Sitcawich
adds that Rapid7 can act as a mediating force
by establishing a “common language” and
creating understanding around critical business
objectives. This is particularly important for
organisations that are now adopting cloud
for the first time because of COVID-19, which
has had the dual effect of introducing cloud
network vulnerabilities and increasing the
surface area for attack on enterprise IT. “There's
been a push for businesses to change the
emphasis on how they work: ‘mom and pop’
restaurants who relied on in-store patronage