Figure 10-8 DevNet Code Exchange: Building Your
First Bot
Guest Issuer
Guest issuer applications give guest users temporary
access to users within the organization. Guest issuers can
be created at https://developer.Webex.com/my-
apps/new/guest-issuer. To create a new guest issuer, the
only thing that is required is the name. A new guest
issuer ID and shared secret will be generated and can be
used subsequently. The main reason to use a guest issuer
is to interact with users who do not have a Webex Teams
account. These users might be visitors to a website who
you’d like to message with over Webex Teams. Or they
might be customers in a store with which you’d like to
have a video call. These guest users can interact with
regular Webex Teams users via tokens generated by a
guest issuer application.
Guest users of Webex Teams authenticate by using guest
tokens. Guest tokens use the JSON Web Token (JWT)
standard to create and share authentication credentials
between SDKs and widgets and the Webex REST API.
These tokens are exchanged for an access authentication
token that can be used for a limited time and limited
purpose to interact with regular Webex Teams users.