DevNet Associate DEVASC 200-901 Official Certification Guide by Adrian Iliesiu (z-lib.org)

Table 10-10 Finesse User APIs

MethodAPIDescription

G

E

T

http://<FQDN>/fine

sse/api/User/<id>

Get a copy of the user object

G

E

T

http://<FQDN>/fine

sse/api/User

Get a list of all users

P

U

T

http://<FQDN>/fine

sse/api/User/<id>

with XML body:

<User>

<state>LOGIN</st

ate>

<extension>5250001

</extension>

</User>

Sign in to the CTI server

P

U

T

http://<FQDN>/fine

sse/api/User/<id>

with XML body:

<User>

<state>READY</st

ate>

</User>

Set the user’s state:

READY

NOT_READY

LOGOUT

G

E

T

http://<FQDN>/fine

sse/api/User/<id>/P

honeBooks

Get a list of phone books and

the first 1500 associated

contacts for that user