bose-soundlink-mini-bluetooth-speaker-owner-s-manual

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Maintenance and Care

Troubleshooting

Problem What to do

Speaker will not turn on

(AC power)

• Make sure your system is connected to a working AC (mains) outlet.


• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory
  charger designed for the Soundlink® mini speaker.


• Make sure you are using the Bose power supply that shipped with your speaker, or a Bose accessory
  charger designed for the Soundlink® mini speaker.

Speaker will not turn on

(battery power)

• Battery may be in protection mode or discharged. Connect to working AC outlet to restore the battery to
  operational mode.

Paired Bluetooth device will not

connect to the speaker

• If your device requires a passcode, make sure the one you entered is correct.


• Make sure Bluetooth functionality is turned on or enabled on your source device.


• Your Bluetooth device may be out of range—try moving it closer to the speaker.


• If possible, turn off all other nearby Bluetooth devices or disable their Bluetooth functionality.


• Reset the speaker. Press the Mute button for ten seconds, until the indicators briefly flash. Your Bluetooth
  device is disconnected and the SoundLink® Mini speaker turns off. Press the Power button to turn the
  speaker back on, and reconnect.


• Clear the speaker memory (see “Clearing memory” on page 15). Pair the Bluetooth device and the
  speaker again.


• Turn the power off and back on, and reconnect.