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o Emotional(e.g.,abilitytoperceiveemotionsandtheinformationtheypresentandtomanage
them;measureofinterpersonalskills).
36 .Answer:A.
PMBOK®Guide,page 66 ,Section 3. 5
o Theroleoftheprojectmanageristwofoldwhenperformingintegrationontheproject:
o Projectmanagersplayakeyroleinworkingwiththeprojectsponsortounderstandthestrategic
objectivesand ensurethe alignment ofthe project objectivesand results with those ofthe
portfolio,program,andbusinessareas.Inthisway,projectmanagerscontributetotheintegration
andexecutionofthestrategy;and
o Projectmanagersareresponsibleforguidingtheteamtoworktogethertofocusonwhatisreally
essentialattheprojectlevel.Thisisachievedthroughtheintegrationofprocesses,knowledge,
andpeople.
37 .Answer:C.
PMBOK®Guide,pages 66 – 67 ,Section 3. 5 , 3. 5. 1 , 3. 5. 2 , 3. 5. 3
Integrationisacriticalskillforprojectmanagers.Integration takesplaceatthreedifferentlevels:
process,cognitive,andcontext.
Performing Integration at the Process Level
Projectmanagementmaybeseenasasetofprocessesandactivitiesthatareundertakentoachieve
theprojectobjectives.Someoftheseprocessesmaytakeplaceonce(e.g.,theinitialcreationofthe
projectcharter),butmanyothersoverlapandoccurseveraltimesthroughouttheproject.Although
thereisnostateddefinitiononhowtointegratetheprojectprocesses,itisclearthataprojecthasa
small chance ofmeeting its objective when theproject manager fails to integrate the project
processeswheretheyinteract.
Integration at the CognitiveLevel
Therearemanydifferentwaystomanageaproject,andthemethodselectedtypicallydependson
the specific characteristics of the project, including its size, how complicated the project or
organizationmaybe,andthecultureoftheperformingorganization.Itisclearthatthepersonal skills
andabilitiesoftheprojectmanagerarecloselyrelatedtothewayinwhichtheprojectis managed.
TheprojectmanagershouldstrivetobecomeproficientinalloftheProjectManagementKnowledge
Areas.InconcertwithproficiencyintheseKnowledgeAreas,theprojectmanagerapplies experience,
insight,leadership,andtechnicalandbusinessmanagementskillstotheproject.Finally, itisthe
projectmanager'sabilitytointegratetheprocessesintheseKnowledgeAreasthatmakesit possible
toachievethedesiredprojectresults.
Integration at the ContextLevel
Therehavebeenmany changesin thecontextinwhichbusinessand projectstakeplace today
compared to a few decades ago. New technologies have been introduced. Social networks,
multiculturalaspects,virtualteams, and newvalues arepartofthe new realityofprojects.An
exampleis knowledgeandpeopleintegrationinthe contextofalarge,cross-functional project