http://www.alsenosy.com | http://www.professionalengineers.usDirections of influence. This classifies stakeholders according to their influence on the work of the
project or the project teamitself.
- Answer: C.
PMBOK® Guide, page 527 , Section13.3.2.3
Interpersonal and Team Skills
o Active listening. Described in Section 10. 2. 2. 6 , active listening is used to reduce
misunderstandingsandothermiscommunication.
o Culturalawareness.DescribedinSection 10. 1. 2. 6 ,culturalawarenessandculturalsensitivity
help the project manager plan communications based on the cultural differences and
requirementsofstakeholdersandteammembers.
o Leadership.DescribedinSection 3. 4. 4 ,successfulstakeholderengagementrequiresstrong
leadershipskillstocommunicatethevisionandinspirestakeholderstosupporttheworkand
outcomesoftheproject.
o Networking.DescribedinSection 10. 2. 2. 6 ,networkingensuresaccesstoinformationabout
levelsofengagementofstakeholders.
o Politicalawareness.DescribedinSection 10. 1. 2. 6 ,politicalawarenessisusedtounderstand
thestrategiesoftheorganization,understandwhowieldspowerandinfluenceinthisarena,
anddevelopanabilitytocommunicatewiththesestakeholders.