Fortune USA 201902

CONTENT FROM DXC TECHNOLOGY

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ACROSS EVERY INDUSTRY, companies are busy adopting digital technologies to produce

better business value and outcomes. Yet digital transformations involve much more than

replacing systems. Leading enterprises understand success also means enterprise-wide

transformation—technologically, culturally and operationally—to become information-

centric with the right tools and talent to succeed amidst volatile business conditions.

Today, almost every company has a set of digital projects underway. And some are taking

the next step —taking those solutions and scaling them on an enter-

prise-wide basis to satisfy the expectations of information consumers.

To transform effectively, you need to implement and integrate digital

solutions and capabilities at scale across the enterprise. “Every success-

ful digital transformation is now happening horizontally across a business,” says Jim Smith,

executive vice president of Digital Transformation and Customer Advocacy at the global IT

services leader DXC Technology. “Cultural buy-in for digital is required across different func-

tions at an organization. Maximizing business value is driven by maximizing the digital impact

across these multiple organizations, from planning to adoption to implementation at scale.”

Gaining new value

As an organization moves toward greater digital fl uency, it must fi gure out how to bridge the

divide between its traditional services and its new digital platforms.

Some companies are choosing to supplement their traditional or mainstream IT infra-

structures with new digital capabilities. For instance, the cloud enables them to scale much

more easily —increasing or decreasing capacity based on need—and easily modify and add

applications. This creates wide-ranging opportunities, whether for a healthcare business,

pharmaceutical company, auto manufacturer, insurer or fi nancial services fi rm.

“We’re helping our customers make the transition from traditional services to digital, and

to get the most out of existing and new technology investments,” says Dan Hushon, senior

vice president and CTO at DXC Technology.

“But it’s that leap to business outcomes

and continuously improving digital services,

across the organization, that makes it so

much harder than it was in the past.”

Cre ating the digital path forward

A successful digital transformation hinges on

executive buy-in, with management not only

spearheading innovation but also promoting

cross-organizational interactions. As organi-

zations plan their next steps toward achieving

digital at scale, a road map with clear, incre-

mental objectives is key to success. In many

instances, a managed services provider with

proven digital experience helps companies

navigate this transition—from helping mod-

ernize existing IT estates to producing the

savings to pay for digital transformations.

“Our role is to make sure that client digital transformations are truly global and scaleable,

as opposed to fragmented and distributed,” says Smith. “To enhance the DXC value proposi-

tion to clients, we modernize their mainstream IT, integrate digital innovations and deploy new

solutions at scale. The result unlocks value through new business models, better customer

experiences, faster time-to-market and increased productivity. Digital at scale is the really

diffi cult challenge enterprises are facing.”O

THE RECIPE

FOR DIGITAL

TRANSFORMATION

SUCCESS

IT TAKES MORE THAN

INNOVATIVE TECHNOLOGY.

LEADING COMPANIES

UNDERSTAND SUCCESS

MEANS ENTERPRISE-WIDE

TRANSFORMATION TO BECOME

AN INFORMATION-CENTRIC

ORGANIZATION.

➢