Coaching Toolkit for Child Welfare

222 The Coaching Toolkit for Child Welfare Practice

Organizational trust inventory

The Organization Trust Inventory (OTI) is a 12-item scale to measure
an individual’s level of trust in his or her supervisor and in his or
her work organization as a whole. The OTI consists of three
dimensions that measure the belief that an individual or group
makes good-faith efforts to behave in accordance with any
commitments (Dimension 1), is honest in negotiations (Dimension
2); does not take excessive advantage of another (Dimension 3)
(Cummings & Bromiley, 1996). A higher number indicates a higher
level of trust.

Organizational tr ust inventory scale

After reading the statement, select the number from the scale above
that is closest to your opinion, and write it in the blank column at
the end of the statement.

1 2 3 4 5 6 7

Nearly

Zero

Very

Low Low^ Middle^ High^

Very

High

Near

100%

Questions 1 - 7

My level of confidence that my supervisor (coach) is technically

competent at the critical elements of his or her job is

My level of confidence that my supervisor (coach) will make well-

thought-out decisions about his or her job is

My level of confidence that my supervisor (coach) will follow

through on assignments is