Chapter 1: Introduction 17Pause and Reflect
In what capacity(ies) are you reading this Toolkit: agency
leadership, coach, supervisor, or learner?
What do you hope to learn in reading this Toolkit?
Think of times when you received either informal or formal
coaching, what were the impacts?
What worked well and what could have been improved?
On a scale of 1-10, 10 considered in full agreement, how much do
you, at first glance, agree with the tenets of coaching presented in
this chapter? Why?
What concepts presented in this chapter do you most look
forward to learning?