DearSir,modelanswer:DearSir,
IamwritingtocomplainabouttheservicethatIhavereceivedatyourbank.Twoweeks
agoIorderedachequebook byfilling outtheappropriateformwhen I visitedthebank
butsincethenIhavenotreceivedthechequebookandIhavereceived no other
correspondencefromthe bank.ItisquiteurgentformeasIhave quiteafewbillsthatI
needtopaythatcan
only bepaid bycheque.
PleasewritetomeassoonaspossibleandletmeknowhowmuchlongerIwillhaveto
waitformychequebookand pleaseexplainwhyIhavehadtowaitsolong.Iwould also
like to know what action youare going to take regarding this badservice.
Ihavebeenacustomerofyourbank nowforfifteen yearsandthisisthefirsttimeI have
hadtocomplain.Itisvery disappointing.
Ilookforwardto hearingfromyousoon.Yourssincerely,
GrahamSwann
( 172 words)
Sample 18
Youshouldspendabout 20 minutesonthistask.
Youwouldliketobuysomeelectrical goodsatashopinanearbytown.
Writealettertotheshopandaskiftheyhave the things you want or whether
they will be able to order them. Askwhatthepricesareandhowlongtheywill
beabletoholdthegoodsforyou.
Youshouldwriteatleast 150 words.
You doNOT need to write your ownaddress.Begin yourletterasfollows:
DearSir,modelanswer:DearSir,
Iamwritingtoenquireifyou havevariouselectricalgoodsthatIwantto buy.Ihavetried
shopsinmy owntown butthey don‛t haveexactlywhatIwant.
IwantthenewSonyDVDplayer, aTechnicsturntableandaradiowithlongwave
capability. Doyou have these itemsinstock or,ifnot,willyou beableto orderthem
soon?Ialso needto knowwhatprice youchargefortheseitems.Ifyou do havethese
things,would you beableto holdthemformeandforhowlong?Iamfreethisweekend
and,if you have them,I can
come over on Saturday morning to pay youand pickthemup.