226 Governance and Education
Table 11.1Different communication for innovation services/strategies and their characteristicsStrategy/serviceIntervention goalRole of communication workerRole of ‘client(s)’ Key process(es)involvedBasis of legitimationFocus on ‘individual’ change/farm management communicationAdvisory communicationProblem solvingEnhancing problemSolving abilityConsultantCounsellorActiveproblem ownerProblemsolvingCounsellingActive demandSupporting horizontal knowledge exchangeKnowledgeexchangeDiffusion ofinnovationsSource ofexperienceFacilitatorActivelearners/sources of experienceLearningNetworkingProblemsolvingActive demandPublic interestLimited resourcesFocus on collective change/coordinated actionGenerating (policy and/or technological) innovationsBuilding coherentinnovationsFacilitatorResource personSupportingvertical knowledge exchangeActiveparticipantsProblemsolving Social learningNetworkbuildingNegotiationSocietal problemsolvingEnsuring progressQualities ofinteractive mode of workingConflict managementManagingPre-existing conflictMediatorFacilitatorStakeholderparticipantNegotiationSocial learningWish to removeobstacles to progressSupporting organization development and capacity buildingStrengthening theposition of a group or organizationOrganizerTrainerFacilitatorActiveparticipantsSocial learningNegotiation‘Political’ sympathywith a groupFocus can be individual or collective changePersuasive transfer of (policy and/or technological) innovationsRealization of givenpolicy objectivesPredefinedbehaviour changeSocialengineer‘Unexpecting’receiver (initially)AdoptionAcceptance(Democratic) policydecisionPrecedinginteractive process