38 S. GALAB, S. SUDHAKAR REDDY AND JOHAN POST
However, after the introduction of private operators in sweeping and waste collection,
especially since the unit system was adopted, the performance has improved consid-
erably both in terms of coverage and frequency. Nevertheless, shortcomings continue
to exist, notably in the low-income and illegal sections of the city. For political reasons
priority is given to servicing the middle and high-income areas.
In this chapter the performance of the collection, transportation and disposal of solid
waste (hereafter SWC) within the MCH is investigated in terms of its contribution to
urban sustainable development. The analysis will start by briefly describing the organ-
isational structure. Subsequently, the major waste generators and actors in waste
collection will be identified followed by a systematic assessment of the performance
of various institutional arrangements in SWC using the indicator system developed in
chapter 1. On the basis of this evaluation conclusions may be drawn regarding appro-
priate policy responses (chapter 13). A methodological note on the research activities
carried out in Hyderabad is included in an appendix at the end of this book. More
details on the research can be obtained in the reports that constituted the basis for this
summary (Sudhakar Reddy and Galab, 2000a, 2000b and 2000c).
3.2. ORGANISATIONAL STRUCTURE
The MCH functions under the control of an elected Commissioner who supervises the
various departments charged to implement the municipality’s statutory responsibili-
ties. The task of SWC is discharged by the Health Department headed by the Chief
Medical Officer of Health. The Health Department has two wings, viz. The Sanitary
conservancy section (see Figure 3.1) and The Transport section. The sanitary wing
takes care of street cleansing and collection of waste, while the transport wing sees to
Figure 3.1. Management chart for the sanitary wing of the Health DepartmentCHIEF MEDICAL OFFICER OF HEALTH (1)MEDICAL OFFICER OF HEALTH(1) AND
ASSISTANT MEDICAL OFFICERS OF HEALTH(7)SANITARY SUPERVISORS (52)SANITARY JAWANS (350)SWEEPERS AND VEHICLE OPERATING STAFF
(4800)COMMISSIONER MCH