118 PowerPhrases in Action
Begin with an Acknowledgmentsuch as,
I see this is important.I would if I could.What a great idea!Follow with brief Clarificationof your situation,
I have other priorities.I’m already committed.I’m not comfortable with that.Finally conclude with a Tag phraseto reinforce the relation-
ship.
Thanks for asking.Perhaps next time.I hope you find someone who can help you.That’s it! No more! Take inspiration from my friend Dawn and
forget the wordiness.
PowerPhrases to Say “No” Are Specific
Understand, when I tell you to be specific, I’m not talking a lot
of detail here. Just be certain that it is clear what you are say-