Challenges in Communication
Challenges in Communication
Diagnose before you prescribe
Diagnose before you prescribeDo not listen with your mouth (understand kid)
Do not listen with your mouth (understand kid)People listen with the object to answer
People listen with the object to answerListen with eyes and heart along with ears
Listen with eyes and heart along with earsListen at the others pace and direction
Listen at the others pace and directionfast is
fast is
slow and slow is fast
slow and slow is fastPsychological air
Psychological airsatisfied needs don
satisfied needs don’
’t motivate
t motivateCommunication is what others understand
Communication is what others understand1% know, 1% don
1% know, 1% don’
’t know, 98% no idea
t know, 98% no ideaOptometrists can
Optometrists can’
’t make you wear their glasses
t make you wear their glasses- First Understand,
then be Understood