7 Habits Of Highly Effective People

Emotional Bank Account

Deposits Deposits

Understanding Understanding

Kindness & Courtesy, Kindness & Courtesy,

& little things & little things

Keeping Promises Keeping Promises

Honouring Honouring

Expectations Expectations

Loyalty to the Absent Loyalty to the Absent

Making Apologies Making Apologies

Forgiveness Forgiveness

Withdrawals Withdrawals

Ignoring Ignoring

Unkindness, rudeness, Unkindness, rudeness,

& thoughtlessness & thoughtlessness

Breaking Promises Breaking Promises

Violating Violating

Expectations Expectations

Disloyalty, Duplicity Disloyalty, Duplicity

Pride, Conceit, Ego Pride, Conceit, Ego

Grudges Grudges

Foundation Principles