B e s t B u y Ma n a g e s
I t s Wo r k i n g C a p i t a l We l l
(^15) Working Capital Management
CHAPTER
472
© ALAN
SCHEIN/ALAMY
Best Buy Company, North America’s largest
consumer electronics retailer, has performed
extremely well over the past decade. Its stock
sold for $50 in late 2007, up from $2 only 10 years
earlier. This excellent performance stemmed
from sound financial and operating practices,
especially its working capital management, the
focus of this chapter.
Working capital management involves find-
ing the optimal levels for cash, marketable secu-
rities, accounts receivable, and inventory and
then financing that working capital for the least
cost. Most of Best Buy’s customers use credit
cards, so neither in-store cash nor accounts
receivable is significant. Therefore, Best Buy’s
working capital policy focuses on its inventories.
To maintain sales, its stores must be well stocked
with the goods customers are seeking at the
time they are shopping. This involves determin-
ing what new products are hot, determining
where they can be obtained at the lowest cost,
and delivering them to stores in a timely
manner.
Dramatic improvements in communications
and computer technology have transformed the
way Best Buy manages its inventories. It now col-
lects real-time data from each store on how each
product is selling, and its computers place orders
automatically to keep the shelves full. Moreover,
if sales of an item are slipping, prices are lowered
to reduce stocks of that item before the situation
gets so bad that drastic price cuts are necessary.
After studying this chapter, you will have a good
understanding of how working capital should be
managed so as to maximize profits and stock
prices.
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