Coaching, Mentoring and Managing: A Coach Guidebook

figurative truth. When your team trusts you with any news

... personal or professional ... and expects you to hear

with objectivity, understanding and compassion, you are a

coach who can count on the “extra mile” from your

people. Your team has to know that you are accessible to

them.

How do you know if you are providing

communication freedom?

Check if you really do have communication freedom with

these 10 questions.

1. Do my people feel free to disagree with me when
   we talk?


2. Are team members aware of the basic problems I
   have to cope with in coaching them?


3. Am I able to tell any team member when
   he misses the mark — without putting him down?


4. Do my people know at least two specific things they
   can do to get a better rating at the next performance
   review?


5. Do my team members know I understand their
   personal goals?


6. Are my people aware of the major decisions I have
   made this year in coaching them?


7. Do I coach my people toward improvement when
   they need it?


8. Do team members understand exactly what I expect
   of them?


9. Do I acknowledge the good things accomplished by
   each of my people?


10. Can my people ask for help at any time without
    feeling embarrassed?
    If you can answer “yes” to at least eight of these 10
    questions, then you are well on the way to measurable
    StaffCoach™ success!

Coaching, Mentoring and Managing

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