Coaching, Mentoring and Managing: A Coach Guidebook

The Coaching Role: Inspiring and Motivating

3

Whether written or oral, reports should update the coach

on what is going right, what isn’t, what might not go right,

and what uncertainties or problem-solving tactics involve

the team.

Your report outline (if you choose to use one) may be

quite different from this one, but a standardized structure

for reporting progress can assure everyone that nothing is

falling through the cracks.

• Listen to the feedback generated by your
  verification efforts.
  Use the techniques important in hearing “the message
  behind the message” to hear both what they say and what
  they don’t say. Watch the eyes, the face, the head position,
  the full-body angle. The tone of associates’ responses to
  your questions as well as facial expressions, gestures and

Reports on Progress

WHERE WE’VE BEEN

The successes ___

The problems/setbacks ____

Questions and solutions ___

WHERE WE ARE

The successes ___

The problems/setbacks ____

Questions and solutions ___

WHERE WE’RE GOING

The successes ___

The problems/setbacks ____

Questions and solutions ___

“Genius begins

great works; labor

finishes them.”

— Joubert