Coaching, Mentoring and Managing: A Coach Guidebook

Mentor? Counsel? Identify the level of performance and what role

you should play, and you will be able to manage results and

achieve higher returns through your people.

Delegating and the StaffCoaching™ Role ........................................................

If you are responsible for more than five to seven people,

making team members into coaches and/or mentors is an

important option for you. Having direct project responsibility for

more than 10 people is very difficult. Studies done on

collaboration and team effectiveness from such universities as

Michigan, Duke, MIT, Stanford, and others all verify the others’

findings: When you get to seven people, teamwork decreases and

it becomes difficult to individually manage employees. Adding

coaches or mentors from the team addresses this challenge.

Multiplying (or delegating) is essential if you are going to be an

effective StaffCoach™. To delegate coaching responsibilities

successfully, you need to understand what to do before you

delegate.

• First, tell the team member what you expect. Make sure he
  understands your expectations.


• Second, make sure the work has value. Give the person a
  sense of value for being picked to do the job.


• Finally, make the work “do-able.” A great formula for
  making the work doable is the formula “V + E = M.” It
  stands for Vision plus Enthusiasm equals Motivation.
  Share your own vision (direction) for the task at hand, the
  possible approaches to it ... the various project phases ... the
  hoped-for result. Make the vision open-ended, inviting the team
  member to add to or modify your ideas, encouraging his
  ownership of the project.
  Next, enthusiastically communicate the benefits of the project
  as they relate specifically to the team member(s). As you
  personalize project benefits in this manner, you add “destination”
  to the direction you’ve provided. And when direction and
  destination are present, they always result in motivation.

Coaching, Mentoring and Managing

7

“I’ve never been

in a game where

there wasn’t

enough glory for

everybody.”

— Joe Paterno