Coaching, Mentoring and Managing: A Coach Guidebook

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Exercise Analysis ...............................................................................................

Delegating is not simply a management tool for getting more

done with less. It is a means of developing your people. It’s a

necessary action within each approach of the StaffCoach™,

depending upon timing and intent. How you decide to manage

your team is based on how you read into the situation, their

background and performance needs, and how you balance an

individual’s needs with that of the team. Compare your thoughts

concerning the above exercise to the author’s.

1. Jeff can benefit by mentoring. He is certainly an above-
   average team member. If you wrote that Jeff could also
   coach someone, you’re probably right. But to let him take
   on that responsibility will also require your mentoring
   him. Set your expectations and how you will measure
   success. He will add much to the results of your team.


2. Mike may need your involvement in all three roles, but
   certainly as coach and mentor. Since a manager has the
   greatest impact on someone in the beginning hours and
   days of employment, you manage this person.


3. Mary is definitely a candidate for assistant mentor. The
   skills are there. The work record is there. You will also
   want to coach and mentor her so she feels confident as a
   mentor. With that help, Mary could probably also guide
   others, just as Jeff could.


4. Get the feeling that John’s mind might be on other things?
   There may be a burnout factor here or an attitude of doing
   just enough to get by. You need to counsel and motivate
   him. If you do your job well, John’s work experience
   could make him a great mentor or coach. Watch his
   performance and move quickly in your assessment of his
   performance level.


5. Much of your work culture could seem strange to Lee, but
   he brings hard work and determination to your team. What
   does Lee need? He needs to be coached — inspired and
   motivated: “You’re doing great, Lee. Keep it up.” — as he
   performs adequately. With his work ethic, you can harness
   motivation and responsibility. Counsel off-target

Coaching, Mentoring and Managing

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