Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1
With regard to your team, managing is all about understanding
the personality of your team, their tendencies and their
preferences. Coaching is using that knowledge to shape and mold,
grow and expand their behavior. By acknowledging their
uniqueness, you grow trust and appreciation.
“You have a lot of skill in communicating clearly; you can
use that to your advantage in this tough situation.”
“I have observed how you dislike speaking disrespectfully
to someone. To be valuable in the meeting, you will need
to address this.”
“Your directness has been an asset for correcting several
flaws in the system. It can work against you with people.
Try this.”
Knowledge, like involvement, gives you the means to
motivate and encourage change. With rapport and connection,
people will easily listen. StaffCoaching™ isn’t about changing
personality; it is about facilitating better results. You can coach
behaviors that will let your associate adapt his personality to the
task. Honoring and valuing the individual is demonstrated when
you can appreciate his personality and ask for performance
improvement.

Hurdles to Performing Your Coaching Role ......................................................


In addition to staff size, multiple responsibilities and
personality differences, knowing the attitudes and actions that can
sabotage the best-laid managerial plans will increase your
coaching skills. Certain approaches to coaching can be disastrous,
as many well-intentioned managers have discovered too late.
Here are the eight most common errors in coaching that
undermine managing the performance of any work team ...
however talented it or you may be!


  1. Detached leadership

  2. Lack of goals

  3. Failure to provide perspective


Coaching, Mentoring and Managing

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