Coaching, Mentoring and Managing: A Coach Guidebook

246

Failure to Identify Results

The seventh block to coaching success is having no clear

sense of results. If the people on your team don’t feel like they’re

getting results, they will gradually lose motivation. When you

accomplish a task or a goal, let your people know.

Many coaches have found that “Project Recaps” are helpful in

ensuring this vital finishing touch in any team effort. Project

recaps can take many forms, written or verbal. But however you

choose to acknowledge team achievement, recapping a project

should include at least seven points, as shown in the sample form

here.

Coaching, Mentoring and Managing

7

When you

accomplish a task,

let your

people know.

Project Recap

1. What was the original project goal?
   To pave six miles of cracked interstate highway.


2. What made it difficult and/or important?
   Unseasonably hot spring weather made it hard. The approaching summer
   vacation traffic made it urgent.


3. Who worked on the project?
   Three five-member crews headed by Pat, Roy and Terry.


4. What made the person(s) right for the task? (Be specific.)
   Their record for meeting repair deadlines are the best in the
   Highway Department.


5. What were the good aspects of the project? (Pinpoint individual effort.)
   Roy’s jackhammer team worked overtime four days in a row. Terry’s
   grader driver discovered a good new technique for preventing
   crumbling shoulders.


6. What problems called for solutions in progress?
   Pat’s crew had to pump concrete at night to fill three eroded or
   collapsed sections.


7. What aspects of this project make you as coach proud of the team?
   It was the fastest time ever recorded for paving so much highway.

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