Coaching, Mentoring and Managing: A Coach Guidebook

NDEX

I

15-5-10 formula 130, 151

3-1-3 formula 96–97

A

ABCs of ensuring understanding 57

Ash, Mary Kay x

Ashe, Arthur 2

attitude and values 269–270

Austin, Nancy 222

authority-driven thinkers 135–136

B

Beecher, Henry Ward 51

behavior modification 189–192, 276

C

Carlyle, Thomas 51

case study 18–21, 34–35, 60–62, 72–75, 118–122,

154–155, 187–189, 207–210

Cather, Willa 143

cautions for coach 111–112

chapter quiz 36, 77, 124, 158–159, 198, 225–226, 258

chapter summary 35, 76, 123, 157–158, 197,

224–225, 257