2
Review Insights: Combine and Consider .............................................................
Review and analyze the various insights. Look for patterns
and note any discrepancies. Study the evaluation tools and again
compare and combine the different perceptions.
- Recap Form
- On-the-Job Evaluation Form
- Supervisory Observation Form
- Individual Questionnaire
Completing the entire performance-evaluation process gives
you a good idea where each employee falls in the overall team
picture. Obviously, your assessment isn’t definitive but indicates
where and how you can begin to support performance. Your
evaluation of individual team members will change regularly as
additional job performances are observed. Until then, your initial
performance evaluation is a necessary step to encourage each
employee to produce at an optimum level.
As stated earlier, some employees will be performing above
expectations ... some at average or standard levels ... some at
substandard levels. Some will be excellent at certain aspects of
their jobs and substandard in other aspects. The process
is dynamic.
The difficulty in analyzing and evaluating performance is that,
as a manager, you probably have dealt with the “entire job” and
haven’t assessed specific accountabilities and isolated
performances per se. By clarifying in measurable terms how each
employee is a mix of performance levels, each possibly requiring a
different StaffCoaching™ approach — coaching, mentoring,
counseling — you can have a huge impact on the
employee’s growth.
Before determining the what and how of each StaffCoach™
approach, consider your own strengths and preferences. Add some
self-insight and you can better guarantee that what you do is based
on what is appropriate and less the result of habit or comfort. What
is your strongest approach — coaching? mentoring? counseling?
The StaffCoaching™ Style Inventory will help you recognize
where your strengths lie. 51
The Five-Step StaffCoaching™ Model“Greatness lies not
in being strong,
but in the right use
of strength.”
— Henry Ward
Beecher“Every great
work is at
first impossible.”
— Thomas Carlyle