Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1

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The Five-Step StaffCoaching™ Model

StaffCoaching™ Style Inventory (Continued)


  1. Every person in your unit has complained about the work of one person. In a team meeting, you have
    asked for work-specific feedback that could help the team, but no one speaks up. You say ...
    a. “We must get past the problems, so I’ll start, but I expect the rest of you to join in.”
    b. “This is unacceptable! I know there are problems. Who’s going to speak up?”
    _____ c. Lightheartedly, “I guess there are no problems that you can’t handle individually. I’ll move
    on if no one has anything to add.”

  2. Over the past few weeks, it seems that employees have consistently ganged up on one worker. Every staff
    meeting is attack time. You say to the employee ...
    a. “I think you need to develop a strategy for getting through those attacks.”
    b. “Why don’t you speak up? What do you need right now?”
    _____ c. “You don’t have to be the target, unless you want to. You must really feel under attack.
    Let’s find some way to stop the attacks.”

  3. Projects are way behind and during a problem-solving session, one member begins to cry. You say ...
    a. “Let’s take a break,” thinking you can work with the person and allow time to recover.
    b. “I understand that you’re upset.”
    _____ c. “Let’s look at this and see how to get out of this mess.”


Scoring:Add up the columns. Now, starting on the left side, write the word “Coach” in the far left box. In the
middle box, write the word “Mentor,” and in the box at the right, write the word “Counselor.” Your
highest score will tell you what your primary strength is likely to be. You should also look at your
lowest score — that’s where you are probably weak.



  1. c. _ a. ____ b. ___

  2. b. _ c. ____ a. ___

  3. b. _ a. ____ c. ___

  4. a. _ c. ____ b. ___

  5. c. _ a. ____ b. ___

  6. a. _ c. ____ b. ___

  7. a. _ c. ____ b. ___

  8. b. _ c. ____ a. ___

  9. b. _ a. ____ c. ___

  10. b. _ c. ____ a. ___


TOTAL______________ TOTAL________________ TOTAL_________________
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