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Ouchi, W. G. (1979). A conceptual framework for the design of organizational control
mechanisms.Management Science, 25(9), 833 – 48.
Porter, M. E. (1980).Competitive Strategy: Techniques for Analyzing Industries and Competitors.
New York, NY: Free Press.
Porter, M. E. (1985).Competitive Advantage: Creating and Sustaining Superior Performance.
New York, NY: Free Press.
Scott, W. R. (1998).Organizations: Rational, Natural, and Open Systems.(4thedn).Upper
Saddle River, NJ: Prentice Hall International.
Simons, R. (1990). The role of management control systems in creating competitive advan-
tage: New perspectives.Accounting, Organizations and Society, 15(1/2), 127 – 43.
Simons, R. (1994). How new top managers usecontrol systems as levers of strategic renewal.
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Sinclair, D. and Zairi, M.(1995a). Benchmarking best-practice performance measurement
within companies.Benchmarking for Quality Management and Technology, 2(3), 53 – 71.
Sinclair, D. and Zairi, M.(1995b). Effective process management through performance
measurement.Business Process Re-engineering Journal, 1(1), 75 – 88.
Tomkins, C. and Carr, C. (1996). Reflections on the papers in this issue and a commentary
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A useful website on performance measurement and management is provided by
the Performance Measurement Associationat http://www.performanceportal.org.
The Management Control Association promotes the study of management
control and management accounting. Its website is http://www.managementcontrol
association.ac.uk