268 IndexB
Back injuries
workplace, 184–185
Background
in SBAR communication model,
80, 81t
Background questions
in job interview, 228–229
Balance
burnout and, 206
in effective leadership, 9, 9f
Bargaining
collective, 67
Battery
overview of, 26
Behavior
Deutschman’s myths and stages of
changing, 110, 111t
feedback and, 82–84, 83b–84b
professional, 254
in sexual harassment, 180b
values in, 41
Behavioral theories
of leadership, 6, 6t
Belief
in ethical dilemma assessment, 50
in organizational culture, 59
in stress management, 207b, 208
systems of, 42–43
Beneficence
principle of, 44–45
Bill of Rights
Patient’s, 27
United States Constitution, 22
Bioethics.See alsoEthics
defined, 43
Biological variations
cultural diversity and, 192–193
Bioterrorism
readiness for, 189–190
Birth control
Sanger and, 240, 245–246
Bloodborne Pathogens Standard,
183
Body language
in job interview, 232
Bolton Act of 1943, 246
Brainstorming
in problem solving, 95
Breach of duty
as component of negligence, 24
Breathing
in stress management, 208–209
Brewster
Mary, 243
Bullying
as source of conflict, 93
as workplace violence, 179
Bureau of Labor Statistics
workplace violence and, 176–177Bureau of State Boards of Nurse
Examiners
licensure examination of, 34–35, 35t
Bureaucracy
in organizational structure, 61b
Burnout, 204–207
causes of, 204–206, 205b
consequences of, 206–207, 212
defined, 204
stages of, 204
Business sense
in effective management, 16
Byrne
Ethel, 245C
Canada
code of ethics in, 257–258
health-care issues in, 253
licensure of nurses in, 34, 36
standards of practice in, 26–27
Canadian Nurses Association, 248–249
Code of Ethics for Registered Nurses
of, 257–258
Care allocation
in care delivery models, 127
Care delivery models
delegation and, 126–127
types of, 127
Care environment
organizational, 60
Career issues, 217–237
advancement as, 236
critical first year as, 235–236
interview process as, 226–234, 234b
job choice as, 234–235
job search letters as, 225–226,
227f–230f
job search preliminaries as, 218–220
myths in, 218
overview of, 218, 236
researching potential employer as,
220–221
résumé writing as, 221b, 221–225,
223f, 224t
SWOT analysis and, 218–219
unsuccessful job search as, 235
Causation
as component of negligence, 24
Census of Fatal Occupational Injuries
workplace violence and, 176
Centers for Disease Control and
Prevention
in safety risk reduction, 174
Certified nursing assistants
delegation and, 117
Change, 103–112
comfort zone and, 104f, 104–105
feedback suggesting, 83b, 83–84
implementation of, 108–110design in, 108–109, 109f
integration in, 109f, 110
personal, 110, 111t
planning in, 109, 109f
macro and micro, 104
as natural phenomenon, 105
personal, 110, 111t
process of, 104f, 104–105
receptivity to, 105
resistance to, 105–108, 106f, 107t
Change-of-shift report
information in, 77b, 77–79, 78f–79f
Charting
by exception, 29
time management and, 163, 166
Child abuse
as licensure violation, 36
Chief nursing officers
delegation and, 118
Child labor
Sanger and, 240, 245
Choice
in code of ethics, 257
in problem solving, 94f, 95
in values clarification, 42, 42b
Chronological résumé, 222
Circadian rhythms
shift rotation and, 187
Civil law
overview of, 23–24
Civil Rights Act
on sexual harassment, 180
Clarification
in informal negotiations, 97b, 97–98
of values, 41–42, 42t
in work assignment guidelines,
262–264
Clarity
in effective communication, 74, 75t
Client advocates
in ethical dilemmas, 51
Client care
delegation of, 115–129.See also
Delegation
historical trends and issues in,
132–133, 133t
management of
economics of, 132, 143–145, 144f
models of care delivery in,
126–127
Nightingale on, 242–243
quality evaluation in, 136, 136f,
139, 142, 142t
quality improvement in, 135–139,
140t–141t
risk management in, 142–143
organizational environment and, 60
time management in, 159–160,
163
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