The Team
This book would not exist without the support of these hard-working members of the
OTSI publishing team:
● Kathleen Atkins
● Jan Bednarczuk
● Jenny Moss Benson
● Rob Carr
● Susie Carr
● Jeanne Craver
● Patty Gardner
● Elizabeth Hansford
● Kathy Krause
● Marlene Lambert
● Patty Masserman
● Brianna Morgan
● Jaime Odell
● Jean Trenary
● Liv Trenary
● Elisabeth Van Every
We are especially thankful to the support staff at home who make it possible for our
team members to devote their time and attention to these projects.
Devon Musgrave and Joel Panchot provided invaluable support on behalf of Microsoft
Learning.
Online Training Solutions, Inc. (OTSI)
OTSI specializes in the design, creation, and production of Office and Windows training
products for information workers and home computer users. For more information
about OTSI, visit:
http://www.otsi.com
Contents
About the Authors....................................................... 1032
Joyce Cox............................................................. 1032
Joan Lambert.......................................................... 1032
Curtis Frye............................................................. 1032
The Team.............................................................. 1033
Online Training Solutions, Inc. (OTSI)...................................... 1033
