Communicating with Contacts 657
Initiating Communication from Contact Records.
Contact records aren’t useful only for storing information; you can also initiate a number of
actions that are specific to a selected contact. Commands for initiating communication are
available in the Communicate group on the Contact tab of an open contact record.The commands available in the Communicate group may vary based on your specific Outlook
configuration.You can perform many actions from within a contact record by using the commands in
the Communicate group on the Contact tab, including the following:
● Create an e-mail message addressed to the contact by clicking the E-mail button.
● Create a meeting request that includes the contact by clicking the Meeting
button.
● Initiate a chat session with the contact by clicking the Reply With IM button.
(Requires Office Communicator.)
● Place a call to the contact by clicking the Call arrow and then, in the list, clicking
the telephone number you would like Outlook to dial. (Requires Internet telephone
capabilities.)
● Display the contact’s Web site by clicking the Web Page button.
● Create a task assigned to the contact by clicking the Assign Task button.
● Create a journal entry assigned to the contact by clicking the Journal Entry button.
● Display a map of the contact’s address by clicking the Map It button in the
Addresses area.
If Microsoft OneNote 2010 is installed on your computer, you can create a OneNote
notebook entry linked to the contact record by clicking the OneNote button in the
Actions group on the Contact tab.