Leadership and Emotional Intelligence

The learned ability to work well with others (Nelson & Low,
2011). “How to feel more comfortable relating to others” (p. 74)

EIOTHERS

 Learned
 Ability
 Social
 Rapport
 Trust
 Effective
 Communication
 Harmonious
The learned ability that facilitates productive reactions to the
demands and pressures of everyday life and work (Nelson &
Low, 2011)

EIPRESSURE

 Learned
 Ability
 Environmental
 Stress
 Pressure
“Recognizing a feeling as it happens” (Goleman, 1995, p. 43). SELFAWARE
 Feeling
 Cognizance
“The ability to comprehend another’s feelings and to re-
experience them oneself” (Salovey & Mayer, 1990, p. 195).
Feeling better about accurately understanding others (Nelson &
Low, 2011).

EMPATHY

 Relating
 Others
 Compassionate
 Genuine
 Concern
“The ability to complete meaningful goals that provide personal
satisfaction and positive feelings. Feeling good about personal choices.” (Nelson & Low, 2011, p. 85).

DECISION

 Results
 Well-informed
 Process
 Choices
The ability to exert positive influence through “self-
empowerment, interpersonal and goalFeeling better about personal leadership.” (Nelson & Low, 2011, -achievement skills.
p. 91).

PERSONAL

 Intrinsic
 Self-perception
 Evaluation
 Reflection
“The process of influencing others to understwhat needs to be done and how to do it, and the process of and and agree about
facilitating individual and collective efforts to accomplish shared
objectives” (Yukl, 2010, p. 8)

LEADERSHIP

 Influence
 Enrollment
 Agreement
 Results
“Any process that in livingcapacity change and which is not solely due to biological organisms leads to permanent
maturation or ageing” (Illeris, 2007, p. 3)

LEARNING

 Growth

 Development

 Change

 Becoming better