Leadership and Emotional Intelligence

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organization would do. And so we put up on each side of the room – this side was “describe posters
what we do now” and on this side is “describe what a world class organization would do”. Everybody
knew exactly the answers! They knew what they did now, and they knew what a world class
organizadidn’t realize the point was, how are we going to get tion would do. It’s almost like that they
like that (a world class organization). And from that moment our theme was “building a world class
organization.” It’s like another way for them to feel truly valued and appreciated. I did it by accident.
But it really worked. It really worked. So, there’s that.

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ValuedAppreciated (^)
AccidentalIt worked
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EIVALUEEIOTHERS (^)
DEFINMOMENT
R9 First of all, when I ... went to work name), I was made after oh, six months I believe, a for the (agency
section head and had two people, both very much older than I was, working for me. And I had to
learn how to manage them. Again coming back to this opportunity for training, there were ample
opportunities to take regular management courses which I hadn’t had in my training in science – I was
a triple major in chemistry, physics, and math and in graduate school I was physical chemistry, inorganic
chemistry, mathematics again have much, as I said earlier, of the social– and I really -type of didn’t
courses. And those weaknesses and lack of training – again, were provided by, readily provided by, the
laboratory or the Federal government. I was took courses frequently in my early years. They – I
were available, management courses remember and still use to this day the factors I – as I said, I
learned in time management and management how to deal with people. –
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Age differenceLearning
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Management courses
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Deal with people
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“I really didn’t have much ... of the social type of courses”
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(^) “I learned ... how to deal with people”
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MATURITYLEARNING
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DEVELOPMENT
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