pof the early decisions they made was to accelerate roject I worked about, I was on tiger teams – one
the schedule by two years. And everybody was going crazy. And he called folks together and said
‘this is why we’re doing it; this is why it’s important; we’re not going to make stupid
decisions; if we get downstream and we find out that we pushed too hard on this, we’ll back off.’ He
enrolled people in it. Not only was it explaining why he felt it was important to do that, but how he
was willing to listeand said how things needed to change because n when people brought real data
things didn’t turn out the way we thought. Watching folks like that and how you handle a large
group that was basically ready to rebel or ignore the decision and get turned around into an environment
that the hall talk changed from ‘no, none of us should do this’ or ‘well, this is too damn hard’ to
‘well, let’s try it enough buy-in within the group that it became self– we can do this’. And getting -
healing. And I had a whole strway. ing of those along the
(^) Researcher: so emulating the behaviors, the
enrolling, being genuine, interpersonal, listening, other behaviors that your formal or largely informal
mentors that you emulated?
A8: I would say another one would be the ... not quite sure what the right word is ... is the humility
to know when you need to listen to the other folks and recognize that what you did – where you were
headed was not the optimum way. To be open to that discussion. That it’s not about what you did,
it’s notinvested in a given approach about what you thought, how much you’ve – it’s about getting to
the end game and if somebody else has a better idea,
(^)
(^)
(^)
(^) Enrolled
(^) Listener
(^)
(^)
(^)
(^)
Buy - in
(^)
(^)
(^)
(^)
Humility
(^) Receptive to
feedback
(^)
Listen
(^)
(^)
(^)
(^)
(^)
(^)
(^)
“watching ... how you handle a large group that was basically ready to rebel
or ignore the decision and get turned around into an environment that
changed to ... we can do this”
(^)
(^)
(^)
(^) CONNECT
(^) CONNECT
(^)
(^)
SHADOWING
DECISION
(^) DECISION
(^)
(^)
(^)
(^)
EIVALUE
(^) MENTORING
(^)
(^)
CONNECT