2009, Online Solutions would be terminating its consulting services, and changing its
business emphasis to an Internet-based retailer.
Online’s business strategy is to focus on offering customized computer systems to
individuals and small businesses who are upgrading or purchasing new computer sys-
tems. Online’s personal service before the sale will include a no-obligation assessment
of the customer’s needs. By providing tailor-made solutions, personalized service, and
follow-up, Janet feels that Online can compete effectively against larger retailers, such
asDell Inc.orGateway. Initially, Janet plans to grow Online Solutions regionally. If
successful, Janet plans to take the company public.
Multiple-Step Income Statement
The 2010 income statement for Online Solutions’ second year as an Internet retailer is
shown in Exhibit 3.^3 This form of income statement, called a multiple-step income
statement, contains several sections, subsections, and subtotals.
214 Chapter 5 Accounting for Merchandise Operations
Exhibit 3
Multiple-Step Income
Statement
Online Solutions
Income Statement
For the Year Ended December 31, 2010
Revenue from sales:
Sales $720,185
Less: Sales returns and allowances $ 6,140
Sales discounts 5,790 11,930
Net sales $708,255
Cost of merchandise sold 525,305
Gross profit $182,950
Operating expenses:
Selling expenses:
Sales salaries expense $56,230
Advertising expense 10,860
Depr. expense—store equipment 3,100
Miscellaneous selling expense 630
Total selling expenses $ 70,820
Administrative expenses:
Office salaries expense $21,020
Rent expense 8,100
Depr. expense—office equipment 2,490
Insurance expense 1,910
Office supplies expense 610
Misc. administrative expense 760
Total administrative expenses 34,890
Total operating expenses 105,710
Income from operations $ 77,240
Other income and (expense):
Rent revenue $ 600
Interest expense (2,440) (1,840)
Income before taxes $ 75,400
Income taxes 15,000
Net income $ 60,400
3 We use the Online Solutions income statement for 2010 as a basis for illustration because, as will be
shown, it allows us to better illustrate the computation of the cost of merchandise sold.