self-concept, 6
self-development, 93–95
self-efficiency, 4
self-esteem, 4
self-talk, 8, 68
seminars, 94–95
sequence, organizing tasks by, 26
70 percent rule, 59–61
single-handling, 62–66
skills
for delegating, 60–61
need for, 27
sleep, 35, 99
slow thinking, 15, 19, 20
speed-reading, 90
stand-up meetings, 87–88
staying on track, 47–52
stress, 11
lack of control and, 1
tasks
administrative vs. creative,
71–74
batching, 78–80
for beginning of day, 42
breaking into small tasks, 69
determining “big three,” 44–45
eliminating from to-do list, 37
important vs. urgent, 49–51
listing to achieve goals, 26
task-shifting, 64–65
telephone
avoiding tag, 83–84
batching calls, 78, 82
being polite and professional,
83
as distraction, 66
managing, 81–84
minimizing interruptions from,
76–77
tension, 11
thinking
before acting, 16–17
importance of, 20
types of, 15
Thinking Fast and Slow
(Kahneman), 15–16
time
most valuable use of, 48–49
of phone calls, 83
wasting, 36–37
time blocks, 71–74
time management
importance of, 1
payoff for, 3
psychology of, 4–9
to-do list
daily, 34–39
eliminating tasks, 37
university seminars, vs. practical
experience, 94–95
urgency, developing sense of, 70
urgent tasks, vs. important, 49–51
USA Today, 65
values, 10–14
personal productivity and, 10
vision, 15–19
short-term decision-making and,
23
visualization, 8–9
voice mail, 81
waste, quadrant of, 51
What Got You Here Won’t Get You
There(Goldsmith), 87
work
delegating, 37
developing good habits, 51–52
work space organization, 96–97
written plans, 25–28104 INDEX