Oxford Handbook of Human Resource Management

Table 12.2 Factors influencing the adoption of voice systemsFactor shap ng vo ce

Vo ce cu turePromot ng vo ce

Imped ng vo ce

Po cy framework and f nanc asystem

Coord nated market econom esLeg s at on support ng worker r ghts and vo ceStakeho der perspect ve predom nant

L bera market econom esVo untar st approach to worker r ghts and vo ceShareho der perspect ve predom nant

Product markets

O gopo st c and stab e product markets

H gh y compet t ve and unstab e product markets

Long-term partnersh ps between organ zat ons

Market dr ven by a contract ng cu ture/spot markets

Emp oyer dom nates markets

Emp oyer marg na w th n markets

Techno ogy, sk , and staff ng eve s

Cap ta - ntens ve systems

Labour- ntens ve systems

H gh staff to customer rat os

Low staff to customer rat os

Labor markets and ndustr are at ons

H gh sk

eve s/workers hard to rep ace

Strong cooperat ve management–un on re at ons

Low sk

eve s/workers easy to rep ace

Host e management–un on re at ons or non-un onorgan zat on

Superv sory sk s andmanagement sty e

Emp oyer support for h gh-comm tment HRMSuperv sors tra ned n peop e management sk s

Emp oyer not nterested n h gh-comm tment HRMSuperv sors not tra ned n peop e management sk s

Worker nterests

H gh eve s of comm tment from workers

H gh eve s of apathy from workers

Ant c pat on of ong-term career n organ zat on

Fragmented work, tt e expectat on of ong-term career norgan zat on