chapter 15
....................................................................................................................................................SELECTION
DECISION-MAKING
....................................................................................................................................neal schmitt
brian kim
15.1 Introduction
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Certainly, one of the most important sets of decisions an organization makes is
the decision to employ personnel. All aspects of an organization’s activities are
directed and enacted by the people that comprise the organization. It is also not the
case that just any person’s activity will optimize organizational functioning. Nearly
a century of work on the use of various employment procedures has documented
that there are substantial individual diVerences in job performance and that the use
of good selection procedures results in the employment of better performing
individuals (Schmidt and Hunter 1998 ) and greater practical utility for organiza-
tions (Boudreau and Ramstad 2003 ).
15.2 Methods Used
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Probably the most extensive set of published data on the use of various methods by
whichWrms in diVerent countries make decisions is provided by Ryan et al. ( 1999 ).