Selling With Emotional Intelligence : 5 Skills For Building Stronger Client Relationships

14 SELLING WITH EMOTIONAL INTELLIGENCE

Directions:Place the appropriate number next to each descriptive phrase.

12 3 4

Least Most

A _____ True to friends A _____ Understanding

B _____ Innovator B _____ Takes charge

C _____ Thinks things through C _____ Accurate

D _____ Energetic D _____ Achiever

A _____ Thoughtful of others A _____ Giving

B _____ Daring B _____ Does own thing

C _____ Wants all information C _____ Cautious

D _____ Laughs easily / Witty D _____ Articulate

A _____ Will do as instructed A _____ Humble

B _____ Risk taker B _____ Refuses to give up

C _____ Wants things exact C _____ Likes routines

D _____ Persuasive D _____ Leads the pack

A _____ Listens and remains calm A _____ Flows with the crowd

B _____ Wants to win B _____ Strong personality

C _____ Deliberate C _____ Dependable

D _____ Enthusiastic D _____ Interesting

A _____ Hides feelings A _____ Does not rock the boat

B _____ Courageous B _____ Speaks openly and boldly

C _____ Has high standards C _____ Plays by the rules

D _____ Likes to talk D _____ Gets others involved

A _____ Friendly to others A _____ Wants others involved

B _____ Decisive B _____ Results driven

C _____ Wants order C _____ Difficult time deciding

D _____ Outgoing D _____ Optimistic

Add up totals for each and record in the box below.

TOTALS: A =□ B=□ C=□ D=□

FIGURE 2.2TEAM Dynamics Personality Awareness Profile