200 Part II • Applying Information Technology
Financials
Financial Supply Chain Management
Financial Accounting
Management Accounting
Treasury Applications
Human Capital Management
Talent Management
Workforce Process Management
Workforce Deployment
Operations
Procurement
Inventory and Warehouse Management
Inbound and Outbound Logistics
Transportation Management
Production Planning
Manufacturing Execution
Product Development
Life-Cycle Data Management
Sales Order Management
Aftermarket Sales and Service
Professional-Service Delivery
Corporate Services
Real Estate Management
Enterprise Asset Management
Project and Portfolio Management
Travel Management
Environment, Health, and Safety Management
Quality Management
Global Trade Services
End-User Service Delivery
Manager Portal
Employee Portal
Employee Interaction Support Center
Analytics
Financial Analytics
Operations Analytics
Workforce AnalyticsFIGURE 5.6 Key Functional Areas of SAP ERP
Customer Relationship Management (CRM)
Marketing
Sales
Service
Partner Channel Management
Interaction Center
Web Channel
Business Communication Management
Real-Time Offer Management
Enterprise Resource Planning (ERP)
See Figure 5. 6
Product Lifecycle Management (PLM)
Life-Cycle Data Management
Program and Project Management
Life-Cycle Collaboration
Quality Management
Enterprise Asset Management
Environment, Health, and Safety
Supply Chain Management (SCM)
Supply Chain Planning and Collaboration
Supply Chain Execution
Supply Chain Visibility Design and Analytics
Supplier Relationship Management (SRM)
Procure to Pay
Catalog Management
Centralized Sourcing
Centralized Contract Management
Supplier Collaboration
Supplier EvaluationFIGURE 5.7 SAP Business Suite Applications (in bold), with
Supported Core Business Processes for Each Applicationthem to review and update their own address data, submit
travel expenses or leave applications, view and print
summary pay information, and check their own benefits
selections and vacation balances. The manager portal
provides support for managers in the budgeting area
(including budget planning, budget monitoring, and cost
analysis) and in the staffing area (including recruitment,
employee reviews, and compensation planning). As an
example of the various analytics available, financial
analytics includes tools for financial and managerial
reporting, working capital and cash flow management,
payment behavior analysis, and popular scorecard method-
ologies such as balanced scorecard and activity-based
costing. All the various modules run on the SAP
NetWeaver platform, which is SAP’s integration and
application platform to ensure seamless interaction with
virtually any other SAP or non-SAP software. Figure 5.6
lists the key functional areas of SAP ERP. Note that SAP