Managing Information Technology

(Frankie) #1
Chapter 5 • Enterprise Systems 211

FIGURE 5.9 Lotus Notes® Welcome Page (IBM Lotus Notes Screen Captures ©2010 IBM Corporation. Used with permission of IBM
Corporation. IBM, Lotus, Notes, and Domino are trademarks of IBM Corporation, in the United States, other countries, or both.)


box; to go to a page you have previously visited, click the
down arrow at the right end of the address field and select
the appropriate URL from the drop-down list. To the right
of the menu bar is the navigation bar that allows the user to
navigate in Notes just as you would in a Web browser
(Notes is, in fact, a Web browser). Down the left side of the
screen are the bookmark buttons, which represent a
powerful way to navigate to Web pages as well as to Notes
databases, views, and documents. In the big area of the
screen, the upper left quadrant shows the most recent
entries in the user’s Notes inbox, the upper right quadrant
shows the calendar entries for the current week, and the
lower half contains “hot spot” links to the user’s mail,
calendar, address book, “to do” list, and personal journal.
When the user opens the mail—either by clicking the
mail bookmark button on the left side of any page (the top
icon, which looks like a piece of mail) or the mail hot spot
in the bottom area of the welcome page—the inbox view of
the mailbox is displayed, as shown in Figure 5.10. In addi-
tion to the bars and icons appearing on the welcome page, a
view action bar appears above the listing of e-mail mes-
sages in the larger window to the right. The actions listed
relate to the current view. For the inbox view, the entries are
new memo, reply, reply to all, forward, delete, follow up,
folder (i.e., move to folder), and copy into new—all com-
mon actions used in processing e-mail. Most of the screen


is divided into a navigation pane on the left and an active
view pane on the right. In the inbox view, the active view
pane lists the user’s mail messages, tells who sent the mes-
sage, the date and time it was sent, the size of the message,
and the subject assigned by the sender. To open a message a
user double-clicks on it. A star immediately to the left of
the sender’s name indicates an unread message. The navi-
gation pane on the left lists a number of views and folders
that can be used to manage the mail. For instance, the fold-
er “drafts” contains messages you are working on but have
not yet sent, and the set of file folders with names such as
Academic Dishonesty, Accreditation MIS, ACM, and
Advising constitute the electronic filing system for this
user. Notes also has a valuable electronic calendaring fea-
ture that you access by clicking on the calendar bookmark
button on the left side of the page (the second icon, which
looks like a page of a desk calendar) or by clicking on the
calendar hot spot on the welcome page. Several different
calendar views are available, including a one-day view, a
one-week view, and a one-month view.
The user’s mail files, as described previously,
constitute a Notes database. The calendar files are another
database, and the contacts are yet a third database. In fact,
the various databases are the heart of Notes. Each database
contains a collection of documents (of some sort) relating
to the same topic. An experienced Notes user most likely
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