Chapter 6 • Managerial Support Systems 251
Bibliography
- “How businesses are cutting costs through virtual reality.”
I/S Analyzer Case Studies36 (March): 1–16.
- “Comshare Decision delivers intuitive analysis solution to
Petro-Canada.” DM Review,www.dmreview.com/article_sub.
cfm?articleId=1962(March).
AccuTracking, Inc. 2010. “Low cost GPS tracking service for
everyone.” AccuTracking Web site, http://www.accutracking.com
(May).
Allaway, Arthur W., Lisa D. Murphy, and David K. Berkowitz.
- “The geographical edge: Spatial analysis of retail loyalty
program adoption,” in James B. Pick (ed.), Geographic
Information Systems in Business.Hershey, PA: Idea Group
Publishing, 260–277.
Anderson, Howard J. 2008. “Data mining reaps rewards.” Health
Data Management16 (May): 67–68.
Arizona State University. 2010. “Decision Theater, Arizona State
University,” “About PRISM (Partnership for Research in
Spatial Modeling).” Arizona State University Web site,
dt.asu.edu(May),prism.asu.edu/about.php(May).
California Scientific Software. 2010. “BrainMaker improves hos-
pital treatment and reduces expenses.” California Scientific
Software Web site, http://www.calsci.com/hospital.html(May).
Centers for Disease Control and Prevention (CDC). 2007. “GIS:
Linking public health data and geography.” CDC Web site,
[http://www.cdc.gov/Features/GIS/(November](http://www.cdc.gov/Features/GIS/(November) 14).
Chabrow, Eric. 2006. “Expert systems: A pocket full of knowledge.”
Information Week1112 (October 30): 21.
Davis, Beth. 1999. “Data mining transformed.” InformationWeek
751 (September 6): 86, 88.
Dennis, Alan R., and Iris Vessey. 2005. “Three knowledge
management strategies: Knowledge hierarchies, knowledge
markets, and knowledge communities.” MIS Quarterly
Executive4 (December): 399–412.
Dickey, Sam. 1999. “OLAP and data mining put profits first.”
Beyond Computing8 (October): 18–22.
Epocrates. 2006. “Epocrates collaborates with Massachusetts
General Hospital to offer unique decision support tool.”
Epocrates Web site, http://www.epocrates.com/company/news/
10239.html(January 10).
Esri. 2003. “Federated Department Stores, Inc. uses GIS for
advanced market research.” ArcNews Online, Esri Web site,
http://www.esri.com/news/arcnews/summer03articles/federated-
department.html(Summer).
Esri. 2005–2006. “Apex office supply delivers products more
efficiently with GIS.” ArcNews Online, Esri Web site,www.
esri.com/news/arcnews/winter0506articles/apex.html (Winter).
Esri. 2010. “Reducing the recovery period after a disaster.”
Business GeoInfo, Esri Web site, http://www.esri.com/library/
newsletters/business-geoinfo/bgi-summer2010/(Summer).
European Space Agency. 2010. “What is Galileo?” European
Space Agency Web site, http://www.esa.int/esaNA/GGGMX650
NDC_galileo_2.html(June).
Exsys Inc. 2010. “Case study: Credit analysis advisor and report
system,” “Case study: Detecting insider trading,” “Case study:
Individual development plan advisor,” “Case study: Maximum
yield/minimum resources farm advisors,” “Case study: OSHA
hazard compliance,” “Case study: Pension fund advisor,” “Case
study: Web-based knowledge automation system helps the
Navajo Nation.” Exsys Inc. Web site, http://www.exsys.com (May).
Global Positioning System. 2010. “The global positioning
system.” Global Positioning System Web site, http://www.gps.gov/
systems/gps/index.html(June).
GroupSystems. 2010a. “About us: History.” GroupSystems Web
site,www.groupsystems.com/about_us/(June).
GroupSystems. 2010b. “GroupSystems success story: Eastman
Chemical.” GroupSystems Web site, http://www.groupsystems.com/
documents/case_studies/eastman_chemical.pdf(June).
GroupSystems. 2010c. “GroupSystems success story: Procter &
Gamble.” GroupSystems Web site, http://www.groupsystems.com/
documents/case_studies/proctor_and_gamble.pdf(June).
Houdeshel, George, and Hugh J. Watson. 1987. “The manage-
ment information and decision support (MIDS) system at
Lockheed-Georgia.” MIS Quarterly11 (March): 127–140.
Hulme, George V. 2002. “Cadavers go virtual.” InformationWeek
889 (May 20): 20.
Infor Global Solutions. 2010. “Infor PM 10 (Performance
Management),” “Meijer, Inc.,” “University Health Care
System.” Infor Web site, http://www.infor.com(May).
Karl, Jason. 2007. “The Nature Conservancy uses mobile GIS
technology in fight against invasive species.” GIS Best
Practices: Mobile GIS.Environmental Systems Research
Institute Web site, http://www.esri.com/library/bestpractices/
mobile-gis.pdf(May): 23–27.
Karr, Kurt. 2010. Personal correspondence (June). Kurt Karr is
the “Top Banana” (owner) of Monkeytown Inc., an innovative
office supply company based in Vinton, Iowa.
Kelly, Jeff. 2008. “Business intelligence, data mining maximize
direct marketing for Intellidyn.” SearchBusinessAnalytics.
com Web site, searchbusinessanalytics.techtarget.com/news/
1507150/Business-intelligence-data-mining-maximize-direct-
marketing-for-Intellidyn(August 28).
Ko, Dong-Gil, and Alan R. Dennis. 2009. “Profiting from knowl-
edge management: The impact of time and experience.”
Information Systems Research,Articles in Advance, published
online ahead of print, isr.journal.informs.org/cgi/reprint/isre.
1090.0247v1(December 15).
Konicki, Steve. 2002. “How to design cars and scare children.”
InformationWeek891 (June 3): 42.
Kulkarni, Uday R., Sury Ravindran, and Ronald Freeze.
2006–2007. “A knowledge management success model:
Theoretical development and empirical validation.” Journal of
Management Information Systems23 (Winter): 309–347.
LaPlante, Alice. 2007. “Second Life opens for business.”
InformationWeek1127 (February 26): 45–49.
Lee, Eva K., Chien-Hung Chen, Ferdinand Pietz, and Bernard
Benecke. 2009. “Modeling and optimizing the public-health
infrastructure for emergency response.” Interfaces 39
(September–October): 476–490.
