Managing Information Technology

(Frankie) #1
Chapter 8 • Basic Systems Concepts and Tools 333

(A) Sales Summary System

(B) Produce Sales Summary Subsystem

Sales
Summaries

Valid
Customer
Orders

Rejected
Orders

Customer
Orders

Product
List

Sales
History

Valid Customer

Orders Monthly Dollar
Sales Summary

Product Sales
Comparison
Sales
History

Produce
Sales
Summaries

Sorted
orders
by month

Sorted
orders
by month

Sorted
orders
by month &
product

Verify
Customer
Orders

Sort orders
within month
by product

Calculate
total dollar
sales by month

Calculate
total dollar
sales by
product and
compare to
history

Sort orders
by
month

FIGURE 8.4 Sales Summary Reporting System and Subsystem

FilteringDisposing of useless data (or noise)


Coding/decodingTranslating data from one format
into another (e.g., switching between two-part
numbering schemes, one used by marketing and
another used by engineering)


Error detection and correction Checking for
compliance to standards and for consistency;
by isolating this task in interfaces, other compo-
nents can concentrate on their more essential
responsibilities
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