Case Study III-6 • BAT Taiwan: Implementing SAP for a Strategic Transition 489- BATS template is extended to include BAT Taiwan in this implementation, and
business requirements not supported by BATS template are considered out of scope,
with the exception of Fixed Assets, which is not part of the template but will be set up
for BAT Taiwan. - BATS template remains at v3.1H and will be upgraded to v4.6x in Q2 2001. There
will be no SAP upgrade during the course of this project. The cost of v4.6x upgrade
shall be shared with BATS and BAT Mkt. The cost of upgrade to BAT Taiwan
is estimated to be at U.S.$57,000 but the amount will be reviewed again before the
upgrade commences. - BAT Taiwan project is to commence not earlier than mid-September 2000 and a lead
time of 4–6 weeks is required to mobilize the resources once the project is awarded
to APSS. - Estimate is based on the high-level understanding gathered during the two-day SAP
study in July 2000. The system specification, documented after the study, forms the
basis of this proposal. - The estimate takes into consideration efforts for 18 customized reports (please refer to
Appendix B) in Phase 1. - A total of 24 business processes will be covered in this project. Refer to Appendix A
for details. - Documents printed in Chinese are not a requirement in Phase 1.
- BAT Taiwan will use the data center services from APSS and will use the existing
hardware in APSS. Please refer to Appendix C for the service-level agreement. - Existing WAN bandwidth is sufficient but will need to reconfirm during the project.
- BAT Taiwan will assume project management, communication plan and execution,
development of user procedures, and local infrastructure management. - Project site and resources are based in Taiwan, and there is no necessity to travel
outside of Taiwan head office. - Full-time resources are identified and assigned to the project as per project plan to
ensure on-time delivery and quality output of project deliverables. - The business resources assigned to the project are subject-matter experts in their
respective functional areas, and are either decision makers or are in a position to
influence the process owners. - BAT Taiwan resources assigned to the project will be equipped with the knowledge
to be the first-level support after Go Live. - A single set of chart of accounts is used by BATS, BAT Mkt, and BAT Taiwan.
BATS finance manager has been appointed as custodian for COA. Any request for
COA maintenance shall be forwarded by the respective end markets to the custodian
for action.
EXHIBIT 2 APSS Assumptions for Cost Estimating Phases 1 and 2The plan for Phase 2 included potential solutions
to two system requirements unique to doing business in the
Taiwan end market. First, an invoicing system required by the
Taiwan government (Government Universal Invoice, referred
to as GUI) would need to be purchased and integrated with
the SAP system. Because this capability would be required
for doing business in Taiwan, it was anticipated that the mod-
ule would be developed by SAP Taiwan. Second, a Chinese
language module would be required because Taiwan
conducts business communications almost exclusively in its
official language. All reports, including those produced by
the GUI, and certain parts of the system needed to be in the
official Chinese language. APSS planned to request help
from SAP Malaysia in producing such a module.
For Phase 1, APSS would provide an application team
leader and three other full-time application consultants onsite