Encyclopedia of Leadership

HOW TO USE THIS LEADERSHIP TOOL

“Successful change of any magnitude goes through all eight stages ...Although one operates in

multiple phases at once, skipping even a single step or getting too far ahead without

a solid base almost always creates problems.”

—John Kotter, LEADING CHANGE

Think of a major change that you are involved with in your department or organization. Use

the workspace here to plan how you will lead this major change.

WEB WORKSHEET

Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it from
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SECTION 5 TOOLS FORLEADINGCHANGE 143

[☛2.6 Clarifying Purpose]

[☛5.7 Stakeholder Groups]

[☛2.4 Visioning, 3.1 Strategy]

[☛8.2 Direct Communication]

[☛5.6 Aligning Systems]

[☛5.6 Aligning Systems]

1.Establish a sense of urgency.

result = a shared need

2.Set up a guiding coalition.

result = accountability

3.Establish a vision and

strategy.

result = anticipation

4.Communicate the change

vision and strategy.

result = commitment

5.Clear the way for broad-

based action.

result = systemic alignment

6.Look for and recognize small

wins.

result = momentum

7.Consolidate the small wins.

result = a culture of success

8.Anchor the changes in the

culture and systems.

result = sustained change

Change success factor Your action plans