RELATED LEADERSHIP TOOLS
6.2 Assumption Analysis 6.6 Six-Hat Thinking 7.3 Finding Cause
6.3 Complex Situations 6.7 Creativity and Innovation 10.6 Group Leader Skills
FOR FURTHER ASSISTANCE
Fisher, Roger, and William Ury. Getting to Yes: Negotiating Agreement without Giving In. Houghton Mifflin, 1981.
Hiebert, Murray. Powerful Professionals: Getting Your Expertise Used Inside Organizations.Recursion Press, 1999.
Russo, Edward, and Paul J.H. Schoemaker. Decision Traps: Ten Barriers to Brilliant Decision Making and How to Overcome
Them,2nd ed. Fireside, 1990.
Watzlawick, Paul, John H. Weakland, and Richard Fisch. Change: Principles of Problem Formation and Problem
Resolution.W. W. Horton & Company, 1974.
SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY 203
This definition is (check one)___ too narrow ___ too broad___ inferior ___ appropriateQuestions that will help develop a more
The problem as currently defined powerful way of understanding this problem