Encyclopedia of Leadership

(sharon) #1

Assess the risks and the limitations of the highest rated option(s).


Charles Kepner and Benjamin Tregoe, in their groundbreaking book, The New Rational


Manager,summarized the process this way:


216 SECTION 7 TOOLS FORPROBLEMSOLVING, DECISIONMAKING, ANDQUALITY


Risks and limitations:

[☛7.6 Potential Problems]

How the risks can be minimized:

Highest-rated option:

Risks and limitations: How the risks can be minimized:

Second highest-rated option:

Select the option that best meets your decision criteria (provides the biggest benefits), and involves manageable risks.

[☛5.1 Change Equation]

Reprinted with the permission of Kepner-Tregoe, Inc. All rights reserved.

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