Encyclopedia of Leadership

HOW TO USE THIS LEADERSHIP TOOL

"You know you have built an excellent digital nervous system when information flows through your organization

as quickly and naturally as thought in a human being and when you can use technology to marshal and coordi-

nate teams of people as quickly as you can focus an individual on an issue."

—Bill Gates, BUSINESS @ THE SPEED OF THOUGHT

No leader is immune to the information revolution and the subsequent demands from orga-

nizations and employees.

WEB WORKSHEET

Summarize your leadership style along each of the dimensions in this table. Note where you

are now as a leader, where you would like to be, and actions needed to get you there.

Job Design

✘ Single-task jobs

✘ Management defines problems and solutions

✘ Most isolated from customer

✘ Work in the office, and within your function

✘ Paper, pen, pencil, and telephone

✘ Sparse feedback systems

Job Design

✔ Whole job

✔ Everyone is a problem solver

✔ Everyone serving customers or clients

✔ Cross-functional project teams

✔ Computer monitors and input devices

✔ Multiple performance systems and measures

[ ☛4.5 Culture]

[☛4.4 Employee Involvement]

[☛2.1 Systems Thinking]

Organizational

culture

People

Systems

Leadership Current leadership Desired leadership Action plans for

area behavior behavior makimg the change

SECTION 1 FOUNDATIONALCONCEPTS 3

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